Consumer alert: AG Henry warns of “predatory” scammers during hurricane season

Pennsylvania Attorney General Michelle Henry issued a consumer alert warning Pennsylvanians to be aware of home repair or improvement scams as hurricanes begin to impact Pennsylvania.

She is also advising homeowners to do their homework and know their rights before committing to contracts or services.

“Disastrous weather may bring out scammers to try to take advantage of consumer panic to make a profit,” Attorney General Henry said. “I want Pennsylvania homeowners to know that my office is here for you. Call or email us with any questions about contractors including whether or not they are registered with our office, and please report suspicious activity and offers to us.”

Consumers can file a complaint online, call the office at 1-800-441-2555, or by emailing scams@attorneygeneral.gov.

The Office of Attorney General also has a searchable database for all registered contractors doing work in Pennsylvania: hicsearch.attorneygeneral.gov.

The Office of Attorney General reminds Pennsylvanians that:

- After significant storms, homeowners may see more scams related to home improvement contracting and government loans or grants.

- Legitimate organizations will not ask for large sums of money prior to agreements and will provide written estimates and contracts before entering into any agreements.

- Under Pennsylvania law, contractors who performed home improvements totaling more than $5,000 in the prior taxable year are required to register with the Office.

Pennsylvanians are also encouraged to take proactive steps to protect themselves from home improvement scams by:

- Contacting their insurance companies, prior to agreeing to a contract, to ensure that improvements are covered under their policy.

- Arranging with their bank or credit union for a Certificate of Completion. The bank will pay the contractor for each stage of the job after the bank has approved.

- Be wary of any unsolicited sales pitches, such as from a door-to-door salesperson, or any requests for large up-front payments.

Consumers can get tips on how to avoid buying a flood damaged vehicle here: bit.ly/3YSnMD4.