PennDOT asks for feedback on construction, maintenance services

The Pennsylvania Department of Transportation (PennDOT) is accepting construction and maintenance services feedback through an online survey. The public can take the survey through October 20 by visiting the 2023 PennDOT Construction/Maintenance Customer Satisfaction Survey at surveymonkey.com/r/2023PDConstruction.

Construction and maintenance work has been underway across the state this year. From January through August, 485 bridges were put out for bid to be repaired, replaced, or preserved by PennDOT or industry forces. So far this year 161 state and local bridges were completed, 17 of which went out for bid this year. Additionally, from January through August more than 3,100 roadway miles were improved by department or partner crews. This includes 1,065 miles of paving.

“The PennDOT team and our industry partners work hard to keep people moving and our economy growing,” PennDOT Secretary Mike Carroll said. “This survey is one way that we continually look for educational opportunities and areas of success or potential improvement.”

The 24-question survey asks respondents how they receive PennDOT roadway information and how often PennDOT meets or exceeds expectations in construction and maintenance activities. Respondents are also asked about experiences with reporting concerns to the department, and whether or how they use the state’s 511PA traveler information services.

Motorists can check conditions on major roadways by visiting 511PA.com, which is free and available 24 hours a day, provides traffic delay warnings, weather forecasts, traffic speed information and access to more than 1,000 traffic cameras.

The website is also available through a smartphone application for iPhone and Android devices, by calling 5-1-1, or by following regional Twitter alerts.

Subscribe to statewide PennDOT news and traffic alerts at penndot.pa.gov/news or choose a region under “Regional Offices.” Information about the state’s infrastructure and results the department is delivering for Pennsylvanians can be found at penndot.pa.gov/results. Find PennDOT’s planned and active construction projects at projects.penndot.gov.